For many businesses, hiring is becoming more and more difficult. Why? Many companies are finding lower application rates for open positions. When applicants do apply, many demonstrate a lack of needed work experience. Combined with competition from other employers, these issues mean that finding talent is only getting harder. No matter what's going on in the job market, your company still needs to find the best candidates. What can you change in your hiring practices and company policies to attract them? For some companies, the answer is to offer job perks that applicants are looking for. Remote working is one of the most coveted job perks out there.
Remote working is becoming more and more popular. As one of the most coveted job perks out there, many job applicants and current employees are clamoring for the chance to go remote. But if they do, will your company benefit, too? The answer is yes. From increasing productivity, to saving business costs, companies worldwide can benefit from allowing some, or all, workers to go remote.
SD-WAN is a hot topic today when discussing communications. However, everyone seems to have a different definition of SD-WAN. This makes it hard to discuss the concept. Let’s try and dig in and understand what this technology is and how it can help your business.
Over the past two decades, mobile phone usage has skyrocketed. A 2018 study found that 95% of Americans own a cell phone. Of that group of individuals, 77% use a smart phone. While in the past, mobile phones were used primarily for personal use, they can now have a huge impact on business.
The time has come. Your phone system is old and you need to determine what type of new phone system is right for you. The lifespan of a traditional PBX phone system is 7-10 years. If you’re like many businesses, you’ve been able to stretch the life of your system much longer, which means that you’re out of the loop on the newest telecommunications technology. If you have no idea where to start in regards to selecting a new phone system, don’t worry. You’re not alone, Vertical Communications can help.
If your company sells and services large equipment, then providing technical support can be a real issue. Qualified technicians are hard to come by, and many problems require on-site visits to diagnose and fix. The longer the tech spends on one field call, the longer another customer is awaiting a solution. The shortage of qualified technicians makes this problem worse. According to a study by Deloitte University Press, in 2016 the shortage of technicians and engineers dropped by 33% and product workers dropped by 54%. It is estimated that by 2020, the shortage of technicians and engineers will sink to 48% and production workers will be even further impacted, dropping down by 63%.
Buying a new cloud PBX system normally comes down to features and price. But the quality of installation, service, and support is just as important. This starts with the project planning and implementation, but long term support is critical as well. Read on to learn about the key features of a great support team.
Do you experience delays in audio during your phone calls?
Do you or the person on the other end of the line cut out during a conversation?
Do you have occasional or frequent service outages?
All of these issues can be signs of having low call quality, and when phones are crucial to the success your operations and business, it’s unacceptable.
Getting the most out of your budget is a challenge that every leadership team faces. One often overlooked expense is the company’s telecom system. While it may appear that a telecom system comes with a set cost, that’s untrue. In fact, your telecom expenses are often a reliable place to find savings, due to the fact that there are many moving parts in your telecom system, sometimes provided by a handful of different carriers.
The Argument for Combining a Premise-Based and Cloud-Based System to Create a Custom Hybrid System
Selecting a new phone system can seem overwhelming. With all of the vendors out there, it may seem like there are endless phone system options, and how do you know which system is right for you? Luckily, Vertical Communications has decades of experience helping businesses discover what type of systems and features are best for them.