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Jason Dana

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Are You Making the Most of Your Business’ Phone Call Related Data?

Posted by Jason Dana on Apr 17, 2018 12:12:46 PM

Are you reviewing and making the most of your business’ phone data?  That is, analyzing all the metrics surrounding your business’ phone activity, such as wait time, call length, and number and frequency of inbound and outbound calls? Don’t worry if you hesitated, it’s a question that many businesses can’t answer because they honestly don’t know.  In fact, many companies haven’t begun to prioritize analyzing their phone data- but it isn’t too late!

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Vertical Communications: Communications Solutions for How We Work Today

At Vertical we're inspired by the always-connected, data-driven enterprises that embrace the new way of working made possible with mobile and cloud technology. We replace traditional business phone systems with a communications platform and secure cloud services that enable powerful new workflows to ensure you are always connected to your customers. Wherever. Whenever.

Vertical has thousands of clients of all sizes in all industries and we have specific communications platforms for the retail, auto, hospitality and healthcare sectors.

Please come back often and let us know what you think.

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