Vertical Blog

Selecting a New Phone System: How a Hybrid Phone System Can Work for You

The Value of Selecting a Phone System Provider that Uses Voice Quality Measurement (VQM) Tools

A Buyer’s Guide to Evaluating Planning and Project Management for Phone System Implementations

The Argument for Remote Workers

Are You Making the Most of Your Business’ Phone Call Related Data?

The Importance of Phone Communication Systems in the Remote Worker Age

Who is Vertical Communications?

Using Chat to Improve Company-Wide Communications

Choosing a Cloud-Based Communications Solution – Part 3

Choosing a Cloud-Based Communications Solution – Part 2

Choosing a Cloud-Based Communications Solution – Part 1

3 Tips for Better Voicemail

Why Does Voice Quality Monitoring for Voice Over IP (VoIP) Matter?

4 Key Communications Technologies for Enhancing Workflows

How to Optimize Your Customer Service Workflows

How to Plan a Business Communications System around Core Workflows: Getting Started

Auto Dealers: See Vertical @ Digital Dealer 21 This Week

Vertical Knows Real Time Web Communications

Vertical's Mamnani at Real:Time Web Solutions Conference in NYC

How to Transform Your Communications System into a Workflows Platform

The 4 Phases of Digital Transformation in Communications

Auto Dealers - Free Webinar to Help Prevent "Showroom Surfers"

Retailers: "Omnichannel" Includes Voice, So Ignore at Your Peril

Auto Dealers: Free eCourse to Improve Sales, CSI and Save Money

Buying into BYOD: 5 Ways to Help Your Team Go Mobile

Why You Don't Need to Outsource Your Contact Center: 3 Steps to Bring It Back In-house

Auto Dealers - Keep CSI High by Keeping Missed Calls Low

5 Signs Its Time to Update Your Phone System

The Phontastic Four: Finding the missing metrics in your business phone calls

Retailers: Press 4 to Increase Retail Sales with Targeted On-hold Messaging

Calling All CRMs: Integrating Your Phone and CRM for Fun & Profit

Turning Customer Service into Customer Success: 5 Things to Do When You Answer the Phone

Retailers: A Million (or 2) Reasons Consolidated SIP Should Be a 2016 Priority

Auto Dealers: 3 Ways to Maximize Service Department Revenue

Retailers: 3 Ways to Reduce Call Abandonment Rates and Increase Sales

Auto Dealers: 5 Ways to Improve Your Close Rate in the Showroom

Vertical Communications Says: Remember to Phone Home Over the Holidays

5 Reasons Why the Phone Is Still Important to Your Business

Retailers: Are You “Under-Managing” Your Voice Channel?

Auto Dealers: 3 Simple Ways to Turn Invisible Leads into Customers

Welcome to the Vertical Blog

Vertical Communications: Communications Solutions for How We Work Today

At Vertical we're inspired by the always-connected, data-driven enterprises that embrace the new way of working made possible with mobile and cloud technology. We replace traditional business phone systems with a communications platform and secure cloud services that enable powerful new workflows to ensure you are always connected to your customers. Wherever. Whenever.

Vertical has thousands of clients of all sizes in all industries and we have specific communications platforms for the retail, auto, hospitality and healthcare sectors.

Please come back often and let us know what you think.

Vertical Communications

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